How do I return an item?

We hope you do not experience any issues with your order. However, If you receive an item that is damaged on delivery please email us at including a picture of the damaged item(s) within 5 days of receiving your order. We will either replace the item free of charge or refund you the cost of the item.

If you change your mind and wish to cancel your order you can return the item(s) for a refund to the returns address on the postage label: Trinkets and Treats, Unit 50542, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH. Please email us to advise that you are returning an item, including your order number.  You will be responsible for paying the return postage costs.


    For further information please see our Returns & Refund Policy